Stuck and need help?

The quick start, FAQ and contacting support are the main ways to get help fast.


Hi, and welcome to Crescat Support and Care! We hope to help you find everything you are looking for to get up and running fast!

Care and support

Our goal is to set the bar high for customer support. We hope you find our caring approach to be refreshing.

What can we do for you?

I'm new and there's a lot to take in. I think guidance would help.

  • Check out this quick start guide in the FAQ section of our website.
  • Been there, done that? If you are still struggling, we're right here for you. Feel free to contact us.

I seem to be experiencing a technical issue.

  • If someone has had this issue before, you might find a quick answer in the FAQ.
  • Didn't find it there? Please suggest an article here! We will begin working through the issue with you as soon as possible, and then we will produce the article.
  • Just want to skip the FAQ and get to a person? No problem, just contact us. We're here for you.

I have already tried those or I need something else.

  • If none of the above was relevant for any reason, then please let us know how we can assist you. To get started, click here.

For Issues or Questions While Crescat Is Open

If you need help while using Crescat, click the convenient support icon at the top of your screen for instant access to this comprehensive knowledge base for prompt solutions and guidance.



Let us know below if this article pointed you in the right direction.

All the best from us at Team Crescat!