Use email whitelists and spam filters to start receiving messages from the Crescat system.
About This Article
It's still an ongoing battle for us to get around aggressive spam filters, and we're not throwing in the towel yet. For now, following this guide should help you receive important emails from the Crescat system.
Contents
Spam/Junk/Other
Most email providers offer a separate inbox for Spam and Junk email. It's not uncommon for our letters to arrive there instead of the inbox.
Inbox vs Other
Some email services separate incoming mail into at least two locations, a Main Inbox and an "other" inbox for less-important mail. If you don't see our letter anywhere else so far, it might be hiding in some tricky sorting feature in your mail provider's software.
Whitelisting
Whitelisting is the opposite of blacklisting. Email addresses in your email solution's whitelist will be allowed into your inbox regardless of what the spam filters think. Most mail service providers will have such a white-list feature and should have a detailed guide for adjusting the list.
Here is how to add Crescat to the whitelist of 3 of the major email providers. You'll want to add both crescat.io and crescat.no as trusted domains.
Microsoft 365
Gmail
At the time of writing this, you'll want to set the filter "never send emails to spam". Google may change this at any time without our knowledge.
https://support.google.com/mail/answer/6579#zippy=%2Ccreate-a-filter
Apple Mail
https://support.apple.com/en-gb/guide/mail/mlhlp1065/mac
Other
While we cant create a guide for every provider, here's a general tip for when you locate the email: A typical feature of a modern email solution is the ability to right-click on an email in your spam folder and click something along the lines of "not spam". If the "not spam" option isn't there, try clicking something like "move" and then click "inbox". It might teach your mail spam filter that Crescat is desirable.
Let us know below if this article or one we've linked to (to make sure the 3rd party instructions stay up to date) was helpful.
All the best from us at Team Crescat!